How we look after your information when you contact us or use this website.
Last updated: 2026
This website is operated by Brides of Bond Street, 32 Silver Street, Leicester, LE1 5ET. In this policy, "we", "us" and "our" mean Brides of Bond Street. We are the data controller for the personal information described below.
If you have any questions about this policy or your information, contact us at customer@bridesofbondstreet.com or on 0116 251 7898.
We only collect information you choose to give us, and the limited technical information websites receive automatically. This includes:
We use your information to:
We will only send you marketing messages if you have asked us to, and you can ask us to stop at any time.
Under UK data protection law we rely on: consent (for example, when you send us a message or opt into marketing); performance of a contract (making and supplying your dress); legal obligation (keeping financial records); and legitimate interests (running and securing our business and website).
We do not sell your information, and we do not share it with anyone for their own marketing. We share it only with the services that help us run the business, such as:
We may also disclose information where we are required to by law.
We keep enquiry information only as long as we need it to deal with your enquiry. Order and financial records are kept for as long as the law requires (generally six years). After that we securely delete or destroy it.
You have the right to ask us to: give you a copy of the information we hold about you; correct it if it's wrong; delete it; restrict or object to how we use it; and, in some cases, transfer it. Where we rely on consent, you can withdraw that consent at any time.
To exercise any of these rights, email customer@bridesofbondstreet.com. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies are small files stored on your device by websites. This website uses very few, and we do not use advertising or tracking cookies of our own.
| Type | What it does | Provider |
|---|---|---|
| Essential | Remembers that you've dismissed our cookie notice, so it doesn't reappear on every page. | This website |
| Analytics | Google Analytics 4 collects anonymous data about which pages are visited and how visitors arrive, so we can understand what's working and improve the site. No personally identifiable information is stored. IP addresses are anonymised. You can opt out at tools.google.com/dlpage/gaoptout. | Google (GA4 · ID: G-3NQLHHDC5S) |
| Booking | We are introducing online appointment booking. When it launches it will be provided by an embedded third-party service, which may set cookies to make booking work. This notice will be updated at that point. | To be confirmed |
| Maps | Our Visit page embeds a Google map, which may set cookies when the map loads. | Google Maps |
You can control or delete cookies through your browser settings at any time. Blocking them may stop parts of the site — such as the booking calendar or map — from working.
Because the booking calendar and map are provided by other companies, their own privacy policies apply to the information they collect. We'd encourage you to read them if you'd like to know more.
Our site links to other websites, including our Etsy shop and social media pages. We're not responsible for their content or privacy practices, and this policy doesn't cover them.
We're delighted to dress younger clients for prom and as bridesmaids. Where a customer is under 18, we ask that a parent or guardian makes the booking and provides any information needed.
We may update this policy from time to time. The date at the top shows when it was last changed.